Terms of Service

Acceptance of Terms

By accessing or using the TestMark DNA website at https://testmarkdna.com(the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Site or our services.

Description of Services

TestMark DNA provides DNA testing coordination services, connecting patients with certified collection sites across the United States. Our services include consultation, collection site coordination, and confidential results delivery for various DNA tests including paternity, maternity, sibling, immigration, forensic, grandparent, avuncular, and home kit testing.

TestMark DNA does not operate collection sites or laboratories directly. Sample collection is performed by trained professionals at certified partner facilities. Laboratory analysis is performed by accredited laboratories.

Eligibility

You must be at least 18 years of age to use our services. By using the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. DNA testing of minors requires the consent of a legal guardian.

Use of the Site

You agree to use the Site only for lawful purposes. You agree not to:

• Use the Site in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any portion of the Site or its systems
• Use the Site to transmit any harmful, threatening, or offensive content
• Interfere with or disrupt the operation of the Site
• Reproduce, duplicate, copy, sell, or resell any portion of the Site without express written permission
• Use automated tools to scrape or extract data from the Site

DNA Testing Services

Accuracy and Results

DNA test results are processed by accredited laboratories using established scientific methods. While DNA testing is highly accurate (over 99.99% for standard paternity tests), no test is 100% infallible. Results are provided based on the samples submitted and the testing methodology used.

Legal vs Personal Testing

Legal DNA tests follow strict chain-of-custody procedures and may be admissible in court. Personal DNA tests are for informational purposes only and are not intended for legal use. It is your responsibility to determine which type of test is appropriate for your situation. Our team can help advise you during your free consultation.

Results Timeframe

Standard DNA test results are typically returned within 3 to 5 business days from when all samples are received at the laboratory. This timeframe is an estimate and may vary based on testing complexity, sample quality, or laboratory capacity. TestMark DNA is not responsible for delays beyond our control.

State-Specific Requirements

DNA testing requirements may vary by state. For example, New York State requires a prescription, court order, or ordering by other authorized persons for all DNA identity or relationship tests. It is your responsibility to comply with applicable state laws. Our team can provide guidance on state-specific requirements during your consultation.

Payment and Refund Policy

Payment terms, pricing, and refund policies will be communicated to you during your consultation and before any services are rendered. DNA paternity testing is considered a non-medical test and is generally not covered by health insurance plans.

Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of TestMark DNA or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.

Disclaimer of Warranties

The Site and services are provided "as is" and "as available" without warranties of any kind, either express or implied. TestMark DNA does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy or completeness of any information on the Site.

Limitation of Liability

To the fullest extent permitted by law, TestMark DNA shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, resulting from your use of or inability to use the Site or services. Our total liability for any claim arising from these Terms or your use of the Site shall not exceed the amount you paid to us for the specific service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless TestMark DNA, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which TestMark DNA is incorporated, without regard to conflict of law principles.

Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms of Service, please contact us:

TestMark DNA
Phone: (866) 702-7644
Website: https://testmarkdna.com